Health and safety tips to protect against COVID-19
We are so excited to welcome you and your family back to Idlewild & SoakZone!
We want you to know the health and safety of our Guests and Team Members is our top priority. Read on to see how we will best ensure the cleanest and safest environment possible for you and your family.
As we approach the 2021 Summer season we will continue to modify our operations to best protect our staff and visitors from COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us. Also, be sure to review important updates to our Operating Schedule.
The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Idlewild & SoakZone healthy and safe.
Here are the specific steps we’re taking in accordance with state and federal guidelines.
Required face coverings for park personnel and guests alike.
Checking every guest and employee upon entrance.
Asking everyone to wash hands often with soap and water.
Providing sanitizer stations throughout the park.
Requiring social distance of six feet between your party and others.
Limiting the number of guests to facilitate social distancing.
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
|Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Idlewild and SoakZone will look different this summer.
While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.
By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.
2020 Season Pass purchases made before June 14, 2020 will receive the identical Season Pass, with the same benefits, in 2021 at no extra charge. For "Gold", "Platinum", and "Any Buddy" Season Passes, the Passholder will be able to use them for any 2021 seasonal holiday events as well, if scheduled (Fall calendar To Be Determined). This extension also applies to add-on products like the All Summer Dining Pass.
2020 "Summer" Season Pass purchases made before June 14, 2020 will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Summer Season Pass is still a summer-only pass.
Updated July 28 - Season Passes purchased after June 14, 2020 will also receive an extension into 2021. 2020 Gold, Platinum, Senior and Military will receive the full benefits in 2021 due to the adjustments of operating days. 2020 "Summer Saver" Season Pass were sold only for the 2020 season at a discounted price. However, those have now been extended through June 30, 2021. Next season, Summer Saver season passholders will have the option to extend their season pass past June 30 at a discounted rate.
All 2020 Preschool Play Passes will be extended through Summer Season of 2021. The activation period for Preschool Play Passes is now ANY Operating Day 2020 (once announced) through June 2021. If your qualifying child is "aging out" of the required Preschool Pass age range (i.e. turning age 6), they will still be able to enjoy its use through summer, 2021 due to the COVID-19 circumstances, as long as they originally met the age requirement for the pass as established on our Preschool Play Pass page, and have the required proof of age requested.
Our plan is to ensure you receive equal value for any experience, or benefit, you missed out on this year due to COVID-19. All Summer Dining Passes and other add-ons will also be valid through the comparable 2021 Summer Season time frame also (i.e. All Summer Dining Passes are valid only through Labor Day, so they will be extended through Labor Day, 2021). Please note we are no longer selling All-Summer Dining Passes.
Guests with additional questions about their Season Pass can email firstname.lastname@example.org to connect with our Guest Services
Good Any Day tickets will be valid through the entirety of the 2020 Summer Season, and Limited Operation and Date-Restricted Tickets will be accepted any day of the 2020 Summer Season. Guests with additional questions about their pre-purchased tickets can email email@example.com to connect with our Guest Services. Guests with additional questions about their tickets can email firstname.lastname@example.org to connect with our Guest Services.
Most events for the summer season have been cancelled for this year due to the uncertainty and the amount of time that goes into planning such events. We look forward to their return next season. Additionally, fall events remain tentative.
In keeping with the recommendation of the Centers for Disease Control and Prevention, and in following with orders from the Pennsylvania Department of Health, all Team Members and Guests aged two (2) and up are required to wear facial coverings while at Kennywood. Facial coverings must do the following:
Costume masks are not considered appropriate and are prohibited. Face shields are not permitted on any attractions and are not a substitute for a facial covering. Face shields are permitted within the park when worn with an acceptable facial covering.
Guests are required to remove facial coverings while on water attractions (Loggin' Toboggan, SoakZone waterslides and pools), in complying with water safety best practices. We recommend bringing a sealable plastic bag to store your facial covering in if you plan to enjoy these attractions. Guests may also remove their masks while eating or drinking.Policy updated March 11, 2021.
In order to effectively promote social distancing and practice the best health and safety procedures, some attractions may be closed for part or all of the summer season.