Know Before You Go

Health and safety tips to protect against COVID-19

We are so excited to welcome you and your family back to Idlewild & SoakZone!

We want you to know the health and safety of our Guests and Team Members is our top priority. Read on to see how we will best ensure the cleanest and safest environment possible for you and your family.

In the 2021 Summer season we will continue to modify our operations to best protect our staff and visitors from COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us. Also, be sure to review important updates to our Operating Schedule.



Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Idlewild & SoakZone healthy and safe.


Guest Responsibilities


    • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Unvaccinated individuals should wear a mask indoors and outdoors.
    • If you have a fever or are displaying other symptoms of COVID-19, please stay home
    • Wash hands often with soap and water
    • Avoid touching your face


    Here are the specific steps we’re taking in accordance with state and federal guidelines.

Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
   


Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   
Face Coverings Face Coverings
In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those not fully vaccinated should wear a mask at all times, except while eating, drinking or on a water ride.
   
Social Distancing Social Distancing
Optional social distance of six feet between those who are not fully vaccinated.
   


Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Idlewild & SoakZone will look different this summer.

  • Reservations are no longer required to visit the park.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Guests who are not fully vaccinated should wear a facial covering at all times.
  • Nearly all Idlewild ride/attractions are now open! Please visit our scheduled operations page for expected ride availability the day of your visit. This page will be updated as frequently as possible.

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Idlewild & SoakZone reserves the right to require a Guest to leave if the Guest is (i) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (ii) violating any other Park Rules.



Detailed Safety Measures & Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at guestrelations@idlewild.com and we will assist you.
  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • Facial coverings will be available to purchase at park retail locations.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those who are not fully vaccinated should also wear a facial covering outdoors.
  • Automatic sanitizer stations have been added throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all touch points with an EPA-approved sanitizer.
  • Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Idlewild & SoakZone.

  • Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
  • Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
  • Facial coverings will be available to purchase at park retail locations.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission.

  • Hand sanitizer and facial coverings are available for purchase at park retail locations.
  • Guests on water rides (SoakZone attractions) must not wear facial coverings in compliance with water safety best practices. Guests must remove their facial coverings to engage in water-related activities, to include water attractions or misting areas.
  • Some attractions may be closed if Idlewild & SoakZone management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Please check our Attractions Update page for the most up-to-date information.
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, tables, chairs, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission.
  • Different Entrance and Exit will be designated when possible to avoid or reduce face to face exposure.
  • Employees must wash their hands with hot water for 20 seconds and use a paper hand towel or a hand dryer to dry your hands. Ensure the restocking of soap, paper towels and sanitizer. This practice will be done at the beginning of the shift and throughout the day.
  • Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick up points). In addition, employees will frequently sanitize all contact points.
  • Napkins will still be available from the no-touch dispensers.
  • We strongly recommend Guests utilize contact-less payment for all food and retail items.
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission.
  • Facial coverings and hand sanitizer will be available for purchase them at park retail locations.
  • Automatic sanitizer stations have been added at retail locations and throughout the park, dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • All sales are final.

2020 Season Pass purchases made before June 14, 2020 will receive the identical Season Pass, with the same benefits, in 2021 at no extra charge. For "Gold", "Platinum", and "Any Buddy" Season Passes, the Passholder will be able to use them for any 2021 seasonal holiday events as well, if scheduled (Fall calendar To Be Determined). This extension also applies to add-on products like the All Summer Dining Pass.

2020 "Summer" Season Pass purchases made before June 14, 2020 will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Summer Season Pass is still a summer-only pass.

Updated July 28 - Season Passes purchased after June 14, 2020 will also receive an extension into 2021. 2020 Gold, Platinum, Senior and Military will receive the full benefits in 2021 due to the adjustments of operating days. 2020 "Summer Saver" Season Pass were sold only for the 2020 season at a discounted price. However, those have now been extended through June 30, 2021. Next season, Summer Saver season passholders will have the option to extend their season pass past June 30 at a discounted rate.

All 2020 Preschool Play Passes will be extended through Summer Season of 2021. The activation period for Preschool Play Passes is now ANY Operating Day in 2020 or 2021. If your qualifying child is "aging out" of the required Preschool Pass age range (i.e. turning age 6), they will still be able to enjoy its use through summer, 2021 due to the COVID-19 circumstances, as long as they originally met the age requirement for the pass as established on our Preschool Play Pass page, and have the required proof of age requested.

Our plan is to ensure you receive equal value for any experience, or benefit, you missed out on this year due to COVID-19. All Summer Dining Passes and other add-ons will also be valid through the comparable 2021 Summer Season time frame also (i.e. All Summer Dining Passes are valid only through Labor Day, so they will be extended through Labor Day, 2021). Please note we are no longer selling All-Summer Dining Passes.

Guests with additional questions about their Season Pass can email guestrelations@idlewild.com to connect with our Guest Services

2020 Good Any Day tickets were valid through the entirety of the 2020 Summer Season, and Limited Operation and Date-Restricted Tickets were also accepted any day of the 2020 Summer Season. We will continue to accept any unused 2020 ticket throughout the 2021 summer season (through Labor Day, September 6, 2021). Guests with additional questions about their pre-purchased tickets can email guestrelations@idlewild.com to connect with our Guest Services. Guests with additional questions about their tickets can email guestrelations@idlewild.com to connect with our Guest Services.

Many events for the 2021 summer season have been cancelled for this year due to the uncertainty and the amount of time that goes into planning such events. We look forward to their return next season. Additionally, fall events remain tentative.

In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Guests who are not fully vaccinated should also wear a mask outdoors.

Costume masks are not considered appropriate and are prohibited. Face shields are not permitted on any attractions, but they are permitted within the park.

Guests are required to remove facial coverings while on water attractions, in complying with water safety best practices. We recommend bringing a sealable plastic bag to store your facial covering in if you plan to enjoy these attractions.

Policy updated August 3, 2021.

In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission.

Policy updated August 3, 2021

In order to effectively promote social distancing and practice the best health and safety procedures, some attractions may be closed for part or all of the summer season.

  • During the season, a list of scheduled attractions is continually updated and posted to the top of the homepage. That will be your best source for viewing the status of rides and attractions in advance of your visit.
  • Attraction availability is subject to change without notice