Know Before You Go

Health and safety tips to protect against COVID-19

We are so excited to welcome you and your family back to Idlewild & SoakZone!

We want you to know the health and safety of our Guests and Team Members is our top priority. Read on to see how we will best ensure the cleanest and safest environment possible for you and your family.

As we begin the 2021 Summer season we will continue to modify our operations to best protect our staff and visitors from COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us. Also, be sure to review important updates to our Operating Schedule.



Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Idlewild & SoakZone healthy and safe.


Guest Responsibilities


  • If you have a fever or are displaying other symptoms of COVID-19, please stay home
  • Wear face coverings, per CDC and Pennsylvania Department of Health guidelines
  • Wash hands often with soap and water
  • Avoid touching your face
  • Maintain appropriate (6 ft.) distance from others not in your travel party


Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings Face Coverings
Required face coverings for park personnel and guests who are not fully vaccinated.
 
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
 
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park.
 
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
Social Distancing Social Distancing
Requiring social distance of six feet between those who are not fully vaccinated.
   
Limiting Capacity Limiting Capacity
Limiting the number of guests to facilitate social distancing.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   


Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Idlewild & SoakZone will look different this summer.

  • As of April 4, 2021 state regulations call for amusement parks to adhere to an attendance cap of 75 percent of capacity. At this time, we do not plan to utilize a RSVP system for Guests as the expansiveness of the park allows for a high number of attendees and even at the 75 percent limit is more than a typical daily attendance.
  • In accordance with the latest guidance issued by the Centers for Disease Control and Prevention and the Pennsylvania Department of Health, guests who have been fully vaccinated* are not required to wear a facial covering when visiting Idlewild & SoakZone. Guests who are not fully vaccinated* must wear a facial covering and practice social distancing.
  • *People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.
  • Some rides and attractions may not be available this summer due to the pandemic. Please visit our scheduled operations page for planned closures. This page will be updated as frequently as possible.

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Idlewild & SoakZone reserves the right to require a Guest to leave if the Guest is (i) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (ii) violating any other Park Rules.



Detailed Safety Measures & Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at guestrelations@idlewild.com and we will assist you.
  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • Per CDC and Pennsylvania Department of Health guidelines, all guests who are not fully vaccinated* will be required to wear facial coverings.
  • Team Members who are not fully vaccinated* will wear additional personal protective equipment, including facial coverings and gloves, to perform select work functions.
  • Facial coverings will be able to purchase at park retail locations.
  • Automatic sanitizer stations have been added at the entrance and throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all touch points with an EPA-approved sanitizer.
  • In order to achieve six feet of social distance between unvaccinated travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
  • Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Idlewild & SoakZone.

*People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

  • Capacity of rides and indoor facilities within Idlewild & SoakZone will be closely monitored to ensure minimum six feet of social distancing between travel parties can be achieved.
  • In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
  • Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
  • Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
  • Hand sanitizer and facial coverings are available for purchase at park retail locations.
  • Team Members who are not fully vaccinated will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields.
  • Guests on water rides (SoakZone attractions) must not wear facial coverings in compliance with water safety best practices.
  • Per CDC guidelines, all Guests who are not fully vaccinated* will be required to wear facial coverings.
  • Guests must remove their facial coverings to engage in water-related activities, to include water attractions or misting areas. Coverings may also be removed in order to eat.
  • Some attractions may be closed if Idlewild & SoakZone management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Please check our Attractions Update page for the most up-to-date information.

*People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, tables, chairs, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Different Entrance and Exit will be designated when possible to avoid or reduce face to face exposure.
  • Employees must wash their hands with hot water for 20 seconds and use a paper hand towel or a hand dryer to dry your hands. Ensure the restocking of soap, paper towels and sanitizer. This practice will be done at the beginning of the shift and throughout the day.
  • Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick up points). In addition, employees will frequently sanitize all contact points.
  • In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
  • Tables and other Guest seating will be adjusted to ensure six feet of distance between all travel parties.
  • Team Members who are not fully vaccinated will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields where appropriate.
  • Guests who are not fully vaccinated* may remove their facial coverings to eat and drink.
  • Grab & Go is permissible only if the items are individually packed with appropriate label and bottled drinks. 
  • Self-serve food, condiments and topping stations have been discontinued. Pre-portioned condiments and toppings (filled from bulk dispensers behind the counter) will be handed to the guest with the food order upon request.
  • Self-serve soda fountain refill stations will not be used. Team Members will fill and serve all drinks for Guests.
  • Soda/ICEE Souvenir Cup refills will be served over the counter by an attendant using paper cups.
  • Individually wrapped cutlery forks and spoons will be handed by a cashier as necessary.
  • Napkins will still be available from the no-touch dispensers.
  • We strongly recommend Guests utilize contact-less payment for all food and retail items.

*People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Per CDC guidelines, Team Members and Guests who are not fully vaccinated* will be required to wear facial coverings.
  • Team Members will also wear additional personal protective equipment , including gloves and face shields, to perform select work functions.
  • Facial coverings and hand sanitizer will be available for purchase them at park retail locations.
  • Automatic sanitizer stations have been added at retail locations and throughout the park, dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • In order to achieve six feet of social distance between travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Store layouts have been adjusted, and Plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
  • Signage throughout the park will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Idlewild & SoakZone.
  • All sales are final.

*People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

2020 Season Pass purchases made before June 14, 2020 will receive the identical Season Pass, with the same benefits, in 2021 at no extra charge. For "Gold", "Platinum", and "Any Buddy" Season Passes, the Passholder will be able to use them for any 2021 seasonal holiday events as well, if scheduled (Fall calendar To Be Determined). This extension also applies to add-on products like the All Summer Dining Pass.

2020 "Summer" Season Pass purchases made before June 14, 2020 will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Summer Season Pass is still a summer-only pass.

Updated July 28 - Season Passes purchased after June 14, 2020 will also receive an extension into 2021. 2020 Gold, Platinum, Senior and Military will receive the full benefits in 2021 due to the adjustments of operating days. 2020 "Summer Saver" Season Pass were sold only for the 2020 season at a discounted price. However, those have now been extended through June 30, 2021. Next season, Summer Saver season passholders will have the option to extend their season pass past June 30 at a discounted rate.

All 2020 Preschool Play Passes will be extended through Summer Season of 2021. The activation period for Preschool Play Passes is now ANY Operating Day in 2020 or 2021. If your qualifying child is "aging out" of the required Preschool Pass age range (i.e. turning age 6), they will still be able to enjoy its use through summer, 2021 due to the COVID-19 circumstances, as long as they originally met the age requirement for the pass as established on our Preschool Play Pass page, and have the required proof of age requested.

Our plan is to ensure you receive equal value for any experience, or benefit, you missed out on this year due to COVID-19. All Summer Dining Passes and other add-ons will also be valid through the comparable 2021 Summer Season time frame also (i.e. All Summer Dining Passes are valid only through Labor Day, so they will be extended through Labor Day, 2021). Please note we are no longer selling All-Summer Dining Passes.

Guests with additional questions about their Season Pass can email guestrelations@idlewild.com to connect with our Guest Services

2020 Good Any Day tickets were valid through the entirety of the 2020 Summer Season, and Limited Operation and Date-Restricted Tickets were also accepted any day of the 2020 Summer Season. We will continue to accept any unused 2020 ticket throughout the 2021 summer season (through Labor Day, September 6, 2021). Guests with additional questions about their pre-purchased tickets can email guestrelations@idlewild.com to connect with our Guest Services. Guests with additional questions about their tickets can email guestrelations@idlewild.com to connect with our Guest Services.

Many events for the 2021 summer season have been cancelled for this year due to the uncertainty and the amount of time that goes into planning such events. We look forward to their return next season. Additionally, fall events remain tentative.

In keeping with the recommendation of the Centers for Disease Control and Prevention, and in following with orders from the Pennsylvania Department of Health, Guests who are fully vaccinated* do not have to wear a facial covering while at Idlewild & SoakZone. Guests who are not fully vaccinated* are required to wear facial coverings while at Idlewild & SoakZone. Facial coverings must do the following:

  • Fully cover an individual's nose and mouth and allow the guest to remain hands-free
  • Fit snugly but comfortably against the side of the face
  • Be made of breathable material, either disposable or reusable

Costume masks are not considered appropriate and are prohibited. Face shields are not permitted on any attractions and are not a substitute for a facial covering. Face shields are permitted within the park when worn with an acceptable facial covering.

*People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

Guests are required to remove facial coverings while on water attractions (SoakZone pools and slides), in complying with water safety best practices. We recommend bringing a sealable plastic bag to store your facial covering in if you plan to enjoy these attractions. Guests may also remove their masks while eating or drinking.

Policy updated May 19, 2021.

In order to effectively promote social distancing and practice the best health and safety procedures, some attractions may be closed for part or all of the summer season.

  • During the season, a list of scheduled attractions is continually updated and posted to the top of the homepage. That will be your best source for viewing the status of rides and attractions in advance of your visit.
  • Attraction availability is subject to change without notice
  • We have posted a tentative 2021 Operating Calendar, which may be viewed as a base-case scenario. This may be expanded should COVID conditions continue to improve.